24/7 operational support for business-critical systems

Business-critical, highly transactional and global systems require constant availability. For every minute that such a system is down, you risk losses in terms of revenue, reputation or users. Therefore, it is important to be able to quickly handle and recover from incidents, and with the right operational support, damage can be minimized or completely avoided.

At Emvico, we understand the importance of your systems always being available, regardless of the time of day or geographical spread. To meet these needs, we have created an organization that offers 24/7/365 application and operational support. With our competence hubs in Warsaw and Budapest, we can combine expertise in both application development and operation/infrastructure to guarantee that your system works around the clock.

Our services within 24/7 operational support:

Application Support
We can support your team by analyzing and managing incidents at the application level, when restart scripts and operational skills are not enough. We often manage systems we developed ourselves, but can also take over and manage other applications.
Operations and infrastructure support
We ensure that your servers and services are monitored and kept running 24/7. In the event of critical incidents, we act immediately to minimize the impact.
Managed Services
We take overall responsibility for both application and infrastructure. With our competence and experience, we manage your entire system, so you can focus on your core business.

Two ways to work with us:

Always On
We monitor your systems 24/7 and handle incidents immediately, all year round.
Stand-By
We are on standby outside office hours and act on incidents within the agreed time, down to 5 minutes if necessary.

With our broad experience in "managed services" and an organization that spans Stockholm, Warsaw, Lviv and Budapest, we can adapt our support to meet your specific needs. Regardless of the complexity of your system, we can ensure operation and protect your business against unexpected interruptions.